Shipping + Returns

Dr. Rajani and his team of Skin Care experts want you to purchase with confidence! Email us directly at experts@rajanimd.com with all your questions so that you may receive the best skin care products to achieve your skin goals! We look forward to the opportunity to serve you!

Shipping

We currently ship to the continental United States, Washington DC, Alaska, and Hawaii. We are unable to send products to territories, Virgin Islands, or military/armed forces locations, and do not ship to P.O. boxes. We apologize for any inconvenience — we’re working to expand shipping ASAP. If you are shipping to destinations outside of the continental United States, please email experts@rajanimd.com.

Orders are processed and shipped on business days (Monday - Friday, excluding major holidays). Allow 2 days for processing and 5-7 days for standard delivery. If you need to expedite an order, please email experts@rajanimd.com.

Returns

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please email experts@rajanimd.com with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

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